To be eligible for earning and redeeming points via CLUB LSKD Rewards you must create an account via lskd.co. If you do not have an account at the time of purchase your purchase will not be eligible for points. How to Earn CLUB LSKD Reward Points. Fo

To be eligible for earning and redeeming points via CLUB LSKD Rewards you must create an account via lskd.co. If you do not have an account at the time of purchase your purchase will not be eligible for points.&#xA0; How to Earn CLUB LSKD Reward Points&#xA0;For every $1AUD you spend with LSKD you will earn 1 point. If you refer a friend to LSKD via the unique link and they haven&#x2019;t bought any LSKD before and are not signed up to our marketing emails or SMS you will receive 300 points once they make a purchase over $100.&#xA0; CLUB LSKD Rewards was created and launched on the 28th of June 2021 meaning any purchases made prior to this date will not count towards the LSKD Rewards program in any way.&#xA0; Earning Points from the&#xA0;<a href="https://www.lskd.co/pages/rewards" style="text-decoration:none;">https://www.lskd.co/pages/rewards</a>&#xA0;landing pageWhen you create an LSKD Account you will earn 25 points.&#xA0;When you join our Facebook community group you will earn 5 points.When you follow our lskd Instagram account you will earn 5 points.&#xA0;When you follow our lskd TikTok Account you will earn 5 points.&#xA0;When you download the lskd APP you will earn 10 points. &#xA0;When you leave a google review you will earn 10 points.&#xA0; How you earn points and the points you earn are subject to change with no notice from LSKD.&#xA0; Claiming CLUB LSKD Rewards PointsIf you are an active CLUB LSKD Rewards member, and use your linked email to make an order the eligible points will automatically connect to your account. If you have made a purchase 30 days prior to making a CLUB LSKD Rewards account you are eligible to claim these points via the claim points form in your account. This is located at the bottom of the rewards page once you&#x2019;re logged in.&#xA0; Redeeming LSKD Rewards Points&#xA0;The fun bit! If you are logged into your account you can Redeem your points at checkout. The maximum amount of points you can redeem is 500, this equals a $50 AUD discount. Any Points redemption will not be combinable with any other discount, promotion, or offer like a Gift with Purchase, discounts, bundles or sale items and may not be available during some sales periods like but not limited to Black Friday, Mid Year Sale or Trust Us Packs.&#xA0;&quot;Points are not redeemable for cash or any other like instruments, including gift vouchers, gift cards, and credit notes. Points cannot be sold, transferred or assigned.&quot;Points are not redeemable for cash or transferable. CLUB LSKD Rewards Points Expiry&#xA0;Points are valid for 12 months from when you receive them. If not Redeemed your points will expire 12 months from when you accrued your points. For example, if you purchase a $60 Tank on the 5th of November 2024 you have 60 points. These points will then expire on the 5th of November 2025. If you purchase another $60 tank on the 6th of November 2024 you will have another 60 points and these will expire on the 6th of November 2025.&#xA0; CLUB LSKD Rewards Tier Status Eligibility &amp; ExpiryRookie&#xA0;To enter Rookie all you are required to do is create an account. Once you have created an account you will access the perks for this level. Perks may change. Find them here&#xA0;<a href="https://www.lskd.co/pages/rewards" style="text-decoration:none;">https://www.lskd.co/pages/rewards</a>&#xA0; PROTo enter into PRO you must spend over $500 in a 12-month period (the update may take 30 days once the amount has been spent). To maintain this tier you must also spend an additional $500 within a 12-month period. Once you have been upgraded to PRO you have access to the perks for this level. Perks may change. Find them here&#xA0;<a href="https://www.lskd.co/pages/rewards" style="text-decoration:none;">https://www.lskd.co/pages/rewards</a>. If you do not spend the tier threshold within the 12-month period you will be downgraded to Rookie.&#xA0; MVP&#xA0;To enter into MVP you must spend over $1200 in a 12-month period (the update may take 30 days once the amount has been spent). To maintain this tier you must also spend an additional $1200 within a 12-month period. Once you have been upgraded to MVP you have access to the perks for this level. Perks may change. Find them here&#xA0;<a href="https://www.lskd.co/pages/rewards" style="text-decoration:none;">https://www.lskd.co/pages/rewards</a>. If you do not spend the tier threshold within the 12-month period you will be downgraded to PRO Legacy&#xA0;To enter into Legacy you must spend over $3000 in a 12-month period (the update may take 30 days once the amount has been spent). To maintain this tier you must spend an additional $3000 within a 12-month period. Once you have been upgraded to Legacy you have access to the perks for this level. Perks may change. Find them here&#xA0;<a href="https://www.lskd.co/pages/rewards" style="text-decoration:none;">https://www.lskd.co/pages/rewards</a>. If you do not spend the tier threshold within the 12-month period you will be downgraded to MVP CLUB LSKD Rewards Free Shipping T&amp;Cs&#xA0;PRO &amp; MVP tiers are eligible for free standard shipping on all orders.&#xA0;MVP tier is eligible for free Express Shipping for all orders over $99.&#xA0;Legacy tier is eligible for free Express Shipping on all orders.&#xA0;If you are logged in and are eligible for any of the above, the free shipping will be applied automatically at checkout. ** During peak periods throughout the year Express Shipping may be turned off for all community members and not applicable during these times.&#xA0;LSKD Refer a FriendWhen you refer a friend to LSKD via the unique refer a friend link your friend will get $30 off their first purchase over $100, this will not be valid with any other offer or on sales products. Your referred friend must not have bought any LSKD before and not be signed up to our marketing emails or SMS. Once your referred friend makes a valid purchase you will receive 300 rewards points to your LSKD Rewards account. Tier Entry &amp; Birthday Surprise Discounts.&#xA0;Will be valid for a period of 14 days and requires a minimum spend of $100 for this to be applied. Birthdays must be added via the CLUB LSKD Dashboard at least 30 days before your birthday to be eligible for the birthday reward. Your birthday voucher will be emailed to you on your birthday.&#xA0; Exclusive not-for-sale Products&#xA0;Not-for-sale products are required to be purchased using rewards points. If you do not have sufficient rewards points you will not be eligible to redeem not-for-sale products.&#xA0; LSKD reserves the right to make changes or updates to any of the LSKD Rewards Terms &amp; Conditions without notice.&#xA0;

Club LSKD T&Cs

LSKD AU

Terms & Conditions

Club LSKD Rewards & Perks

Will everything be on sale?

What's the Return Policy?

Can I use my normal payment method?

Can I redeem or earn Club LSKD Points?

How do I access the Online Warehouse Sale?

Can I shop the sale on my LSKD App?

Will there be a dispatch delay?

Can I use discount codes?

The boring sh*t

Online Warehouse Sale

Full Terms & Conditions

Can I buy a Trust Us Pack in store?

Can I buy other LSKD gear when I order a Trust Us Pack?

If I order 2 or more packs will they be in the same box or separate?

If I buy two will I get the same thing in both?

Buying a Trust Us Pack

What if I am different sizes for top & bottom?

Can I choose what sizes I get?

What happens if it doesn't fit?

Choosing the right size

Can I use a discount code?

Can I redeem rewards points on my Trust Us Pack?

Discounts & Rewards Points

Whats in the Trust Us Pack?

Can I choose the items?

Will there be exclusive styles in there?

Will there be active wear in them?

What's in the pack?

What if I don't like what I got?

Can I exchange individual items?

Can I return to my local LSKD Retail Store?

Returns & Exchanges

Help! I picked the wrong size, can I make a change?

I f*cked up my order! How do I cancel it?

Change & Cancel Options

What payment options are there for Trust Us Packs?

Payment Options

How long will it take to get my order?

I ordered 2 Trust Us Packs but only received one?

I chose Next Day Metro Shipping why hasn't my order shipped yet?

Shipping & Dispatch

Trust Us Packs!

How do I lodge a return online?

Can I return items?

Can I return a gift card?

Can I return a YouPay order?

Can I return a gift?

Do you provide gift receipts?

Can I return gear that I bought on sale?

What is the returns process?

I processed my return but didn't get a returns label?

Do I get a Prepaid Return Label sent to me with my return?

General Return Info

Can I exchange for a new size?

Can I exchange for a different item?

Can I exchange an exchange?

When will my exchange be sent?

Are my exchange item(s) held for me?

How do I get my store credit?

When will I receive my store credit?

How long is a store credit valid for?

How do I use my store credit?

Can I use my store credit in store?

Exchanges & Store Credits

What is Instant Exchange?

What is an Instant Refund?

Why do I need to provide my credit card info?

Whats the benefit of an Instant Return?

I want to keep my original item?

I haven't sent my return back within 14 days?

Can I get blocked from Instant Exchanges?

Instant Returns

Can I get a refund?

How long does a return refund take?

I paid with a gift card/store credit?

I used more than one payment method?

How do refunds work with Buy Now Pay Later services?

How do I pause instalments?

I haven't got my refund?

Refunds

Can I return my in store purchase online?

Can I return my online purchase in store?

Do I need a receipt?

In Store Returns

Returns Terms and Conditions

Returns, Exchanges & Refunds

Christmas Shipping cut off dates 🎄

New Zealand Christmas Shipping cut off dates 🎄

How much is shipping?

What about customs fees?

Shipping Costs

Where do you ship from?

How long until my order is shipped?

How long does shipping outside of Australia take?

Australia Post has lost my order?

My tracking has not updated?

General Shipping Info

Do you offer Shop & Collect?

How does Shop & Collect work?

Do you have retail stores?

What are your HQ opening hours?

Where do I pick up my Shop & Collect?

Can someone else pick up my Shop & Collect?

Is Shop & Collect free?

Is there a minimum spend to choose Shop & Collect?

How long do you hold Shop & Collect's for?

Can you place a Shop & Collect order online and pick it up in-store straight away?

Are orders placed at the HQ store prioritised?

Can you return a Shop & Collect in-store?

Shop & Collect

Do you deliver to PO Boxes and Parcel Lockers?

How long does delivery take in Australia?

Do I need to sign for my order?

My tracking says delivered but I don't have my order?

Delivery

Shipping & Delivery

How do I earn points?

How do I redeem points?

Do my points expire?

Can I redeem my points in store?

How many people can I refer?

Can I combine points from my 2 email addresses?

I've changed my email address, can I transfer points?

What is refer a friend?

How many points can be redeemed?

Where can I see my points and perks?

Can I transfer points to someone else?

If I redeem my points to a discount code will they expire?

If I return items for a refund will I get my points back?

I made an order before I created an account, where are my points?

My points disappeared

How do I know what tier I'm in?

Does my tier status expire?

Is it free to sign up?

How do I know what perks I get access to?

Do I get a birthday reward?

How do I create an account?

How do I reset my password?

I forgot to log in when I placed my order

How do I download the Wallet Pass?

How do I use my wallet pass in store?

Club LSKD Terms & Conditions

Can I cancel my order?

I ordered the wrong size, can I change it?

My LSKD app isn't working

How long do gift cards last?

Do you have physical gift cards?

When will I receive my gift card?

How do I redeem my gift card?

Can I apply multiple gift cards at checkout?

How do I use my Ultimate eGift Card in store?

How do I use my Ultimate Gift Card online?

Can I exchange my Ultimate Gift card for an LSKD one?

Gift Cards

What payment options are available

Can I use more than one payment type?

Can I pay cash, cheque or direct deposit?

Can I pay when I pick up my Shop & Collect?

Can I change my payment method?

My debit/ credit card isn't processing?

My payment method isn't processing?

What is YouPay?

Payments

Payment

Orders & Payment

General discount code info

My discount isn't applying?

My discount code isn't valid?

2 for X deals

My LSKD Rewards points aren't working?

Discount Codes

Gift with purchase info

Gifts with Purchase

Promotions

Can I use my LSKD Rewards points in store?

LSKD Rewards

Will you have Fusion Tights in store?

What time can I start lining up?

Can I try things on before I buy them on opening day?

Will you have all stock available for in store?

Will you have deals on opening day?

What are the details of the tights swap?

What are the details of the shorts give away?

Can I use my LSKD Rewards Points in store?

LSKD Store Opening Day's

Where can I find an LSKD store?

Locations

LSKD Retail Stores

What should I do if my product is faulty or damaged?

Can I put an item on hold?

How can I care for my Leggings?

What's the difference between Base, Rep, Fusion, Seamless and Elixir Leggings?

Do products contain PFAS or BPAs?

What size do I buy in Unisex?

What size am I in tights?

Sizing

Products & Sizing