Information on the terms & conditions for the Mid Year Sale 2026

Terms &amp; Conditions for LSKD 2026 Mid-Year SaleTo keep things running smoothly, we&apos;ve outlined the key terms and conditions below. These cover everything from discounts and product availability to shipping and returns. By shopping the sale, you agree to these terms. Please take a moment to review them.&#xA0;Sale PeriodIf you&apos;re in Australia, LSKD&apos;s Mid-Year Sale kicks off at 6:00 pm AEST on Tuesday, 26th May. If you&apos;re visiting one of our retail stores based in Australia or New Zealand, the sale kicks off from the store&apos;s opening time on May 26th. &#xA0;Opening times available <a href="https://www.lskd.co/pages/retail-stores" target="_blank" class="fr-strong">here</a>&#xA0;End date TBA, when we know, we will communicate it with you. Depending on whether you have signed up to LSKD marketing, we will let you know either via email, SMS, social media and/or app notifications, at least 12 hours before. Online/app and retail may have different end dates.&#xA0; This sale is only valid for people located in Australia &amp; New Zealand.&#xA0;DiscountsProduct Availability &#xA0;All products are subject to availability during the Mid Year Sale. Products on offer in our retail stores will differ from online and each other.&#xA0;Eligibility:&#xA0;All stock is eligible and will be marked down automatically; no discount code is required. Excludes gift cards. Retail may have additional discounts, which may be displayed via re-stickered prices on product swing tags and/or signs on racks/rails.&#xA0; Exclusions:&#xA0;Mid-Year sale offers cannot be used with any discount codes, LSKD Rewards Points, Gift with Purchase, or any other promotion. The purchase of LSKD Gift Cards is also excluded. Our Pride Collection will be excluded from the Mid Year Sale in-store.&#xA0; Pricing:&#xA0;Prices are valid only at the time of purchase. Discounts and promotions are subject to change at LSKD&apos;s discretion.&#xA0; Online: Discounts will range from 10% to 50%, and these are subject to change throughout. The price of all our gear is only valid at the time of purchase. In store:&#xA0;&#xA0; The discount will be 25% off in-store only, with the addition of some racks with additional discounts. *Pride Collection will be excluded.&#xA0;Payment&#xA0;All purchases are to be made via LSKD&apos;s official website lskd.co, LSKD Retail Stores, or the LSKD App. Payment methods accepted include credit/debit cards, Afterpay, Zip Pay, Klarna, Layby, Shop Pay &amp; Apple Pay.&#xA0;Shipping&#xA0;Our Distribution Centre team anticipates a 15-day dispatch delay due to the high volume of orders. Our Next-day &amp; Express delivery will be unavailable. All our normal shipping T&amp;Cs also apply; check them out&#xA0;<a href="https://lskd-au.gorgias.help/en-US/articles/shipping-21348" target="_blank" class="fr-strong">here</a>.&#xA0;Returns &amp; Exchanges&#xA0;Returns and exchanges are subject to LSKD&apos;s standard return policy, find it&#xA0;<a href="https://lskd-au.gorgias.help/en-US/articles/returns-&amp;-exchanges-21349" target="_blank" class="fr-strong">here</a> (excluding Shop Now). Shop Now is not eligible for any orders placed during the Mid Year Sale. Please note that refunds and store credits processed will be based on the price you paid for the gear during our Mid Year 2026 Sale, so if you paid $10, you get $10.&#xA0; Shop Now transfers exchange credit onto any other item on the website, transferring the discount as well. &#xA0;Order Changes and Cancellations&#xA0;Cancellations:&#xA0;To cancel your order, please contact our Community Experience Team. We will attempt to cancel orders if they have not yet been packed, but this is not guaranteed during high-volume periods.&#xA0; Changes:&#xA0;We have limited flexibility during sale periods. Order adjustments for sizes or items may be unavailable once an order is placed.&#xA0; Fraud Prevention&#xA0; LSKD reserves the right to investigate and cancel orders &amp; returns suspected of fraudulent activity. This is inclusive of but not limited to suspected: unauthorised card use, identity theft and Fake Tracking ID Fraud. In such cases, payments will be refunded to the original payment method. &#xA0; Modifications&#xA0; LSKD reserves the right to modify or cancel the sale at any time, for any reason, without prior notice. We are not liable for any losses or damages resulting from such modifications or cancellations.&#xA0; Contact Information&#xA0; If you have any questions or concerns regarding these terms and conditions, please contact our Community Experience Team at: yourfriends@lskd.co.

TERMS & CONDITIONS

LSKD AU

MID YEAR SALE

IS EVERYTHING ON SALE?

IF I HAVE ITEMS IN MY CART, CAN THEY SELL OUT BEFORE I FINISH CHECKING OUT?

HOW DO I KNOW WHAT SIZE I AM?

WHY IS THE SITE SHUT DOWN?

HOW LONG DOES THE SALE GO FOR?

CAN I SHOP THE SALE IN-STORE?

CAN I COME TO HQ AND BUY THINGS FROM THE WAREHOUSE?

ALL THINGS MID YEAR SALE

HOW LONG WILL IT TAKE FOR MY ORDER TO BE SHIPPED?

IF I CHOOSE CLICK & COLLECT WHEN WILL IT BE READY?

IF I PICK EXPRESS SHIPPING WILL MY ORDER BE A PRIORITY?

SHIPPING & DISPATCH

I ORDERED THE WRONG SIZE/ITEM, CAN I CHANGE IT?

CAN I CANCEL MY ORDER?

ORDERS

CAN I USE A GIFT CARD OR STORE CREDIT?

WHAT PAYMENT METHODS CAN I USE?

DO I NEED A CODE TO GET THE SALE DISCOUNT?

PAYMENT & GIFT CARDS

CAN I RETURN FOR A REFUND OR STORE CREDIT?

RETURNS & EXCHANGES

HOW DO I START A RETURN?

RETURNS POLICY INFO

CAN I RETURN A GIFT CARD?

CAN I RETURN A GIFT?

DO YOU PROVIDE GIFT RECEIPTS?

CAN I RETURN GEAR THAT I BOUGHT ON SALE?

I PROCESSED MY RETURN BUT DIDN'T RECEIVE MY RETURN LABEL?

DO I GET A PREPAID RETURN LABEL SENT TO ME WITH MY RETURN?

CAN I RETURN MULTIPLE ORDERS IN ONE PACKAGE?

GENERAL RETURN INFO

CAN I EXCHANGE?

CAN I EXCHANGE AN EXCHANGE?

ARE MY EXCHANGE ITEM(S) HELD FOR ME?

OPTED FOR A STORE CREDIT?

WHY DID MY EXCHANGE ITEM GO OUT OF STOCK?

WHY DOES MY EXCHANGE ITEM SAY IT'S OUT OF STOCK BUT IT'S AVAILABLE ON THE WEBSITE?

'SHOP NOW WITH $X' INFO

EXCHANGES & STORE CREDITS

WHAT IS AN INSTANT RETURN/EXCHANGE?

WHY DO I NEED TO PROVIDE MY CREDIT CARD INFO?

I WANT TO KEEP MY ORIGINAL ITEM?

I HAVEN'T SENT MY RETURN BACK WITHIN 14 DAYS?

CAN I GET BLOCKED FROM INSTANT RETURNS?

INSTANT RETURNS

CAN I GET A REFUND?

WHEN WILL I RECEIVE MY REFUND?

I PAID WITH A GIFT CARD/STORE CREDIT?

I USED MORE THAN ONE PAYMENT METHOD?

HOW DO REFUNDS WORK WITH BUY NOW PAY LATER SERVICES?

I HAVEN'T GOT MY REFUND?

REFUNDS

CAN I RETURN MY IN STORE PURCHASE ONLINE?

CAN I RETURN MY ONLINE PURCHASES IN STORE?

DO I NEED A RECEIPT?

IN STORE RETURNS

HOW MUCH IS SHIPPING?

WHAT ABOUT CUSTOMS FEES?

SHIPPING COSTS

HOW LONG DOES SHIPPING TAKE?

WHERE DO YOU SHIP FROM?

HOW LONG UNTIL MY ORDER IS SHIPPED?

AUSTRALIA POST HAS LOST MY ORDER?

MY TRACKING HAS NOT UPDATED?

DO YOU SHIP SAME DAY?

WHY WAS MY ORDER RETURNED TO SENDER?

GENERAL SHIPPING INFO

DO YOU OFFER CLICK & COLLECT?

HOW DOES CLICK & COLLECT WORK?

CAN SOMEONE ELSE PICK UP MY CLICK & COLLECT?

WHEN WILL MY CLICK & COLLECT BE READY?

CLICK & COLLECT

DO YOU DELIVER TO PO BOXES AND PARCEL LOCKERS?

DO I NEED TO SIGN FOR MY ORDER?

MY TRACKING SAYS DELIVERED BUT I DON'T HAVE MY ORDER?

WHY HAVE I RECEIVED MULTIPLE TRACKING NOTIFICATIONS?

MANAGING YOUR DELIVERY

DELIVERY

SHIPPING / CLICK & COLLECT

HOW DO I JOIN CLUB LSKD?

HOW DO I KNOW WHAT PERKS I GET ACCESS TO?

DO I GET A BIRTHDAY REWARD?

GETTING STARTED WITH CLUB LSKD

HOW DO I REDEEM POINTS?

CAN I REDEEM MY POINTS IN STORE?

USING & REDEEMING POINTS

HOW DO I EARN POINTS?

I MADE AN ORDER BEOFRE I CREATED AN ACCOUNT, WHERE ARE MY POINTS?

I FORGOT TO LOG IN WHEN I PLACED MY ORDER

IF I RETURN ITEMS FOR A REFUND, WILL I GET MY POINTS BACK?

EARNING POINTS

HOW DO I KNOW WHAT TIER I'M IN?

DOES MY TIER STATUS EXPIRE?

TIER STATUS

DO MY POINTS EXPIRE?

CAN I TRANSFER POINTS TO SOMEONE ELSE?

MY POINTS DISAPPEARED

CAN I COMBINE POINTS FROM MY 2 EMAIL ADDRESSES?

I'VE CHANGED MY EMAIL ADDRESS, CAN I TRANSFER POINTS?

CLUB LSKD TERMS & CONDITIONS

HOW DO I DOWNLOAD THE WALLET PASS?

POINTS ISSUES & TROUBLESHOOTING

CLUB LSKD REWARDS

HOW LONG ARE GIFT CARDS VALID FOR?

DO YOU OFFER PHYSICAL GIFT CARDS?

WHEN WILL I RECEIVE MY GIFT CARD?

HOW DO I REDEEM MY GIFT CARD?

CAN I APPLY MULTIPLE GIFT CARDS AT CHECKOUT?

HOW DO I USE MY ULTIMATE EGIFT CARD IN STORE?

HOW DO I USE MY ULTIMATE GIFT CARD ONLINE?

CAN I EXCHANGE MY ULTIMATE GIFT CARD FOR AN LSKD ONE?

HOW DO I CHECK MY GIFT CARD BALANCE?

I CAN'T FIND MY STORE CREDIT OR GIFT CARD?

GIFT CARDS

WHAT PAYMENT METHODS ARE AVAILABLE?

CAN I USE MORE THAN ONE PAYMENT TYPE?

CAN I PAY WHEN I PICK UP MY CLICK & COLLECT?

CAN I CHANGE MY PAYMENT METHOD?

MY DEBIT/CREDIT CARD ISN'T PROCESSING?

PAYMENTS

PAYMENT

I ORDERED THE WRONG SIZE, CAN I CHANGE IT?

MY LSKD APP ISN'T WORKING

MY ORDERS BEEN FLAGGED AS FRAUD?

ORDER ASSISTANCE

ORDERS & PAYMENT

GIFT WITH PURCHASE INFO

I'M HAVING ISSUES APPLYING FOR A FITNESS PARTNERSHIP

GENERAL DISCOUNT CODE INFO

MY DISCOUNT CODE ISN'T APPLYING?

2 FOR X DEALS

MY LSKD REWARDS POINTS AREN'T WORKING?

DISCOUNT CODES

PROMOTIONS

CAN I PUT AN ITEM ON HOLD?

CAN I USE MY LSKD REWARDS POINTS IN STORE?

CAN I RETURN MY IN STORE PURCHASES ONLINE?

STORE LOCATIONS

WHAT TIME CAN I START LINING UP?

WOMEN'S LEGGINGS SWAP DETAILS

MEN'S SHORT SWAP DETAILS

WILL YOU HAVE PEOPLE MONITORING THE QUEUE?

I DON'T LIKE CROWDS, SHOULD I COME ANOTHER DAY TO AVOID THEM?

ARE THE EVENTS PRAM/KID FRIENDLY?

IF AN ITEM IS SOLD OUT IN-STORE, CAN THE TEAM PLACE AN ORDER FOR ME WITH THE STOCK ONLINE?