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Refunds
Can I get a refund?
Refunds are offered on all....
How long does a return refund take?
Once your return has been....
I paid with a gift card / store credit?
If you have paid on a gift card....
I used more than one payment method?
If you have used a mix of store....
How do refunds work with Buy Now Pay Later services?
We refund back to Afterpay, Zip....
How do I pause instalments?
If you have used a By Now, Pay....
I haven't got my refund?
If you have received a refund notification from us, this means that your refund has been processed in our system, it may take a few business days (2-5) for the refund to hit your account (depending on your bank/platform). Your refund will go back to