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General Shipping Info

Where do you ship from?

All orders are shipped from....

How long until my order is shipped?

We pick & pack orders like....

How long does shipping outside of Australia take?

Depending on your location international....

Australia Post has lost my order?

Eek! That is certainly not ideal at....

My tracking has not updated?

If your tracking information hasn't updated in 3 business days, please reach out to our Community Experience Team. They will put an enquiry in with the postal service to get to the bottom of where your parcel is! Contact Us

Do you ship same day?

Yes, if you order before 3pm AEST (Mon-Fri), your order will be out the door, same day!. Orders placed after 3pm AEST, on public holidays or weekends, will be shipped next business day. Please note massive sale events i.e. Black Friday, will impact d