Information on the gear eligible for the Mid Year Sale

When we say everything, we mean EVERYTHING!! (Okay&#x2026; &#xA0;E Gift Cards are the only exception.) *Excludes Pride collection, Retail only.&#xA0;

IS EVERYTHING ON SALE?

Information on reserving items in your cart

That is something that can happen! We suggest you move fast because items aren&apos;t secureD until you hit that check-out button &#x1F4A8;

IF I HAVE ITEMS IN MY CART, CAN THEY SELL OUT BEFORE I FINISH CHECKING OUT?

Easy! Every product page has a size guide to help you find your perfect fit. Looking for more detailed info? Check out our fit guides below: &#x1F447;&#x1F3FC;<a href="https://www.lskd.co/pages/tights-guide">Leggings</a> <a href="https://www.lskd.co/pages/mens-shorts-guide">Shorts</a><a href="https://www.lskd.co/pages/bras-guide"></a> <a href="https://www.lskd.co/pages/bras-guide"></a> <a href="https://www.lskd.co/pages/bras-guide">Bra</a>

HOW DO I KNOW WHAT SIZE I AM?

<span id="isPasted" style="font-size:10.5pt;font-family:Arial;color:#1b1c1d;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Oh, the suspense &#x1F440; Our website and app will be shut down from 12PM, May 26th. We&#x2019;ll be back online at 6PM AEST sharp. Our e-commerce team are working hard behind the scenes making sure everything&#x2019;s dialled for launch!&#xA0;<span style="font-size:10.5pt;font-family:Arial;color:#1b1c1d;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Got questions while we&#x2019;re offline? Hit us up via&#xA0;<span style="font-size:10.5pt;font-family:Arial;color:#1b1c1d;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"><a href="https://www.lskd.co/pages/contact-us" target="_blank" rel="noopener noreferrer">chat or give us a call.</a><span style="font-size:10.5pt;font-family:Arial;color:#1b1c1d;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">&#xA0;

WHY IS THE SITE SHUT DOWN?

TBA on that one, when we know, you&apos;ll know legend! But don&#x2019;t wait around&#x2026; things are moving fast and once it&#x2019;s gone, it&#x2019;s gone. Our online and in-store sale end dates may differ, keep your eyes peeled on our socials, website, and EDMs.&#xA0;&#xA0;

HOW LONG DOES THE SALE GO FOR?

You absolutely can, all our retail stores will be joining in on the Sale fun from May 26th.&#xA0;However, the discount will be different in-store vs online. Our retail stores will be celebrating Mid Year by offering 25% off In-Store only.&#xA0; Keep in mind if you&apos;re after a&#xA0;specific piece of gear, we can&#x2019;t guarantee specific stock in any of our stores!&#xA0; Opening times may differ, you can find out more <a href="https://www.lskd.co/pages/retail-stores">here</a>.

CAN I SHOP THE SALE IN-STORE?

Information on access to the warehouse from HQ

Not this time legend! During sales, we cannot pick orders from our Distribution Centre, but we have a heap of epic gear available on the shop floor or you can place an online order for click and collect (keep in mind this will fall into the up to 15 day dispatch delay).&#xA0;

CAN I COME TO HQ AND BUY THINGS FROM THE WAREHOUSE?

LSKD AU

ALL THINGS MID YEAR SALE

MID YEAR SALE

HOW LONG WILL IT TAKE FOR MY ORDER TO BE SHIPPED?

IF I CHOOSE CLICK & COLLECT WHEN WILL IT BE READY?

IF I PICK EXPRESS SHIPPING WILL MY ORDER BE A PRIORITY?

SHIPPING & DISPATCH

I ORDERED THE WRONG SIZE/ITEM, CAN I CHANGE IT?

CAN I CANCEL MY ORDER?

ORDERS

CAN I USE A GIFT CARD OR STORE CREDIT?

WHAT PAYMENT METHODS CAN I USE?

DO I NEED A CODE TO GET THE SALE DISCOUNT?

PAYMENT & GIFT CARDS

CAN I RETURN FOR A REFUND OR STORE CREDIT?

RETURNS & EXCHANGES

TERMS & CONDITIONS

HOW DO I START A RETURN?

RETURNS POLICY INFO

CAN I RETURN A GIFT CARD?

CAN I RETURN A GIFT?

DO YOU PROVIDE GIFT RECEIPTS?

CAN I RETURN GEAR THAT I BOUGHT ON SALE?

I PROCESSED MY RETURN BUT DIDN'T RECEIVE MY RETURN LABEL?

DO I GET A PREPAID RETURN LABEL SENT TO ME WITH MY RETURN?

CAN I RETURN MULTIPLE ORDERS IN ONE PACKAGE?

GENERAL RETURN INFO

CAN I EXCHANGE?

CAN I EXCHANGE AN EXCHANGE?

ARE MY EXCHANGE ITEM(S) HELD FOR ME?

OPTED FOR A STORE CREDIT?

WHY DID MY EXCHANGE ITEM GO OUT OF STOCK?

WHY DOES MY EXCHANGE ITEM SAY IT'S OUT OF STOCK BUT IT'S AVAILABLE ON THE WEBSITE?

'SHOP NOW WITH $X' INFO

EXCHANGES & STORE CREDITS

WHAT IS AN INSTANT RETURN/EXCHANGE?

WHY DO I NEED TO PROVIDE MY CREDIT CARD INFO?

I WANT TO KEEP MY ORIGINAL ITEM?

I HAVEN'T SENT MY RETURN BACK WITHIN 14 DAYS?

CAN I GET BLOCKED FROM INSTANT RETURNS?

INSTANT RETURNS

CAN I GET A REFUND?

WHEN WILL I RECEIVE MY REFUND?

I PAID WITH A GIFT CARD/STORE CREDIT?

I USED MORE THAN ONE PAYMENT METHOD?

HOW DO REFUNDS WORK WITH BUY NOW PAY LATER SERVICES?

I HAVEN'T GOT MY REFUND?

REFUNDS

CAN I RETURN MY IN STORE PURCHASE ONLINE?

CAN I RETURN MY ONLINE PURCHASES IN STORE?

DO I NEED A RECEIPT?

IN STORE RETURNS

HOW MUCH IS SHIPPING?

WHAT ABOUT CUSTOMS FEES?

SHIPPING COSTS

HOW LONG DOES SHIPPING TAKE?

WHERE DO YOU SHIP FROM?

HOW LONG UNTIL MY ORDER IS SHIPPED?

AUSTRALIA POST HAS LOST MY ORDER?

MY TRACKING HAS NOT UPDATED?

DO YOU SHIP SAME DAY?

WHY WAS MY ORDER RETURNED TO SENDER?

GENERAL SHIPPING INFO

DO YOU OFFER CLICK & COLLECT?

HOW DOES CLICK & COLLECT WORK?

CAN SOMEONE ELSE PICK UP MY CLICK & COLLECT?

WHEN WILL MY CLICK & COLLECT BE READY?

CLICK & COLLECT

DO YOU DELIVER TO PO BOXES AND PARCEL LOCKERS?

DO I NEED TO SIGN FOR MY ORDER?

MY TRACKING SAYS DELIVERED BUT I DON'T HAVE MY ORDER?

WHY HAVE I RECEIVED MULTIPLE TRACKING NOTIFICATIONS?

MANAGING YOUR DELIVERY

DELIVERY

SHIPPING / CLICK & COLLECT

HOW DO I JOIN CLUB LSKD?

HOW DO I KNOW WHAT PERKS I GET ACCESS TO?

DO I GET A BIRTHDAY REWARD?

GETTING STARTED WITH CLUB LSKD

HOW DO I REDEEM POINTS?

CAN I REDEEM MY POINTS IN STORE?

USING & REDEEMING POINTS

HOW DO I EARN POINTS?

I MADE AN ORDER BEOFRE I CREATED AN ACCOUNT, WHERE ARE MY POINTS?

I FORGOT TO LOG IN WHEN I PLACED MY ORDER

IF I RETURN ITEMS FOR A REFUND, WILL I GET MY POINTS BACK?

EARNING POINTS

HOW DO I KNOW WHAT TIER I'M IN?

DOES MY TIER STATUS EXPIRE?

TIER STATUS

DO MY POINTS EXPIRE?

CAN I TRANSFER POINTS TO SOMEONE ELSE?

MY POINTS DISAPPEARED

CAN I COMBINE POINTS FROM MY 2 EMAIL ADDRESSES?

I'VE CHANGED MY EMAIL ADDRESS, CAN I TRANSFER POINTS?

CLUB LSKD TERMS & CONDITIONS

HOW DO I DOWNLOAD THE WALLET PASS?

POINTS ISSUES & TROUBLESHOOTING

CLUB LSKD REWARDS

HOW LONG ARE GIFT CARDS VALID FOR?

DO YOU OFFER PHYSICAL GIFT CARDS?

WHEN WILL I RECEIVE MY GIFT CARD?

HOW DO I REDEEM MY GIFT CARD?

CAN I APPLY MULTIPLE GIFT CARDS AT CHECKOUT?

HOW DO I USE MY ULTIMATE EGIFT CARD IN STORE?

HOW DO I USE MY ULTIMATE GIFT CARD ONLINE?

CAN I EXCHANGE MY ULTIMATE GIFT CARD FOR AN LSKD ONE?

HOW DO I CHECK MY GIFT CARD BALANCE?

I CAN'T FIND MY STORE CREDIT OR GIFT CARD?

GIFT CARDS

WHAT PAYMENT METHODS ARE AVAILABLE?

CAN I USE MORE THAN ONE PAYMENT TYPE?

CAN I PAY WHEN I PICK UP MY CLICK & COLLECT?

CAN I CHANGE MY PAYMENT METHOD?

MY DEBIT/CREDIT CARD ISN'T PROCESSING?

PAYMENTS

PAYMENT

I ORDERED THE WRONG SIZE, CAN I CHANGE IT?

MY LSKD APP ISN'T WORKING

MY ORDERS BEEN FLAGGED AS FRAUD?

ORDER ASSISTANCE

ORDERS & PAYMENT

GIFT WITH PURCHASE INFO

I'M HAVING ISSUES APPLYING FOR A FITNESS PARTNERSHIP

GENERAL DISCOUNT CODE INFO

MY DISCOUNT CODE ISN'T APPLYING?

2 FOR X DEALS

MY LSKD REWARDS POINTS AREN'T WORKING?

DISCOUNT CODES

PROMOTIONS

CAN I PUT AN ITEM ON HOLD?

CAN I USE MY LSKD REWARDS POINTS IN STORE?

CAN I RETURN MY IN STORE PURCHASES ONLINE?

STORE LOCATIONS

WHAT TIME CAN I START LINING UP?

WOMEN'S LEGGINGS SWAP DETAILS

MEN'S SHORT SWAP DETAILS

WILL YOU HAVE PEOPLE MONITORING THE QUEUE?

I DON'T LIKE CROWDS, SHOULD I COME ANOTHER DAY TO AVOID THEM?

ARE THE EVENTS PRAM/KID FRIENDLY?

IF AN ITEM IS SOLD OUT IN-STORE, CAN THE TEAM PLACE AN ORDER FOR ME WITH THE STOCK ONLINE?