You’ve done it (or you’re well on....

<span style="font-size:10.5pt;font-family:Arial;color:#929598;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">How to Earn LSKD Reward Points&#xA0;<span style="font-size:10.5pt;font-family:Arial;color:#929598;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">There are a few ways you can earn points with LSKD Rewards. For every $1 you spend with LSKD you will earn 1 point. If you refer a friend to LSKD via the unique link and they haven&#x2019;t bought any LSKD and are not signed up to our marketing emails or SMS you will receive 300 points if they buy something. You will also find so many other ways to earn points on the LSKD Rewards page.&#xA0;<span style="font-size:10.5pt;font-family:Arial;color:#929598;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Keep in mind that LSKD Rewards (previously known as LSKD ALL STARS) was created and launched on the 28th of June 2021 meaning any purchases made prior to this date will not count towards the LSKD Rewards program in any way.&#xA0;<span style="font-size:10.5pt;font-family:Arial;color:#929598;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Claiming LSKD Rewards Points<span style="font-size:10.5pt;font-family:Arial;color:#929598;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">If you have made a purchase within 30 days of making an LSKD Rewards account you are eligible to claim these points&#xA0;via the claim points form in your account. <span style="font-size:10.5pt;font-family:Arial;color:#929598;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Redeeming LSKD Rewards Points&#xA0;<span style="font-size:10.5pt;font-family:Arial;color:#929598;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">The fun bit! You can Redeem your points at checkout. The maximum amount of points you are able to redeem is 500 which is equal to a $50 discount. All you need to do is make sure you have created an account and are logged in. Remember that redeeming points for a discount is not combinable with any other discount, promotion, or offer like a Gift with Purchase and may not be available during some sales periods like but not limited to Black Friday.&#xA0;<span style="font-size:10.5pt;font-family:Arial;color:#929598;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Points are not redeemable for cash or transferable to friends or family.&#xA0;<span style="font-size:10.5pt;font-family:Arial;color:#929598;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">LSKD Rewards Points Expiry&#xA0;<span style="font-size:10.5pt;font-family:Arial;color:#929598;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">If you joined LSKD Rewards prior to 1.5.23 your points will expire on 1.5.24.&#xA0;<span style="font-size:10.5pt;font-family:Arial;color:#929598;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">If you joined LSKD Rewards after 1.5.23 Points are valid for 12 months from when you started your journey with LSKD Rewards by creating an account and spending $1 +. Points will also expire after 12 months of inactivity with LSKD.&#xA0;<span style="font-size:10.5pt;font-family:Arial;color:#929598;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">LSKD Rewards Tier Status Eligibility &amp; Expiry&#xA0;<span style="font-size:10.5pt;font-family:Arial;color:#929598;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Alongside being able to redeem your rewards for discounts at check out there are three tiers within LSKD Rewards that will give you access to additional perks. Depending on how much you have spent will determine which tier you are in. Once you hit your spend amount for each of the tiers it will take 30 days for your access to kick in so hang tight! Spend $1 - $750 to be eligible for Rookie Status. Spend $751 - $1250 to be eligible for Pro Status. Spend $1251 + to be eligible for MVP Status. &#xA0;<span style="font-size:10.5pt;font-family:Arial;color:#929598;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">To enter each tier you will need to spend the listed amounts within a 12-month period (valid from 1st September 2023). To remain in each tier you will need to re-spend above this amount within the 12-month period from when you entered that tier. If you do not spend the threshold within the 12-month period you will be downgraded by 1 tier. &#xA0;<span style="font-size:10.5pt;font-family:Arial;color:#929598;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">LSKD Rewards Monthly Gift Card Draw&#xA0;<span style="font-size:10.5pt;font-family:Arial;color:#929598;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">For those in the PRO &amp; MVP tiers, you will go into a random monthly gift card draw where the winner gets a $100 Gift Card. This is drawn at random and will be emailed to the winner.&#xA0;<span style="font-size:10.5pt;font-family:Arial;color:#929598;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">LSKD Rewards Free Shipping for PRO &amp; MVP<span style="font-size:10.5pt;font-family:Arial;color:#929598;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">For PRO &amp; MVP status holders all orders over $79 will receive free shipping automatically. For MVP all orders over $99 will receive free EXPRESS shipping automatically applied. <span style="font-size:10.5pt;font-family:Arial;color:#929598;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">** During peak periods Express Shipping may be turned off and not applicable during these times&#xA0;<span style="font-size:10.5pt;font-family:Arial;color:#929598;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">LSKD Refer a Friend <span style="font-size:10.5pt;font-family:Arial;color:#929598;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">When you refer a friend to LSKD via the unique refer a friend link your friend will get $20 off their first purchase over $100, this will not be valid with any other offer or on sales products. Once your referred friend makes a purchase you will receive 200 rewards points to your LSKD Rewards account. <span style="font-size:10.5pt;font-family:Arial;color:#929598;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">All discounts &amp; Gifts issued by LSKD Rewards will be valid for a period of 14 days. If the gift is a $ amount there will be a minimum spend of $100 for this to be eligible.&#xA0; <span style="font-size:10.5pt;font-family:Arial;color:#929598;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">LSKD reserves the right to make changes or updates to any of the LSKD Rewards Terms &amp; Conditions.&#xA0;

The boring bits!

LSKD AU

LSKD Rewards T&Cs

LSKD Rewards

The boring sh*t

Full Terms & Conditions

Can I buy a Trust Us Pack in store?

Can I buy other LSKD gear when I order a Trust Us Pack?

If I order 2 or more packs will they be in the same box or separate?

If I buy two will I get the same thing in both?

Did you do a restock?

Buying a Trust Us Pack

What if I am different sizes for top & bottom?

Can I choose what sizes I get?

What happens if it doesn't fit?

What are the kids sizes?

Choosing the right size

Can I use a discount code?

Can I redeem rewards points on my Trust Us Pack?

Discounts & Rewards Points

If I buy 2 will I get the same thing in both?

Whats in the Trust Us Pack?

Can I choose the items?

Will there be new styles in there?

Will there be active wear in them?

What's in the pack?

What if I don't like what I got?

Can I exchange individual items?

Can I return to my local LSKD Retail Store?

Returns & Exchanges

Help! I picked the wrong size, can I make a change?

I f*cked up my order! How do I cancel it?

Change & Cancel Options

What payment options are there for Trust Us Packs?

Payment Options

How long will it take to get my order?

I ordered 2 Trust Us Packs but only received one?

I chose Next Day Metro Shipping why hasn't my order shipped yet?

Shipping & Dispatch

Trust Us Packs!

How do I lodge a return online?

Can I return items?

Can I return a gift card?

Can I return a YouPay order?

Can I return a gift?

Do you provide gift receipts?

Can I return gear that I bought on sale?

What is the returns process?

General Returns Info

Can I exchange for a new size?

Can I exchange for a different item?

Can I exchange an exchange?

When will my exchange be sent?

Are my exchange item(s) held for me?

How do I get my store credit?

When will I receive my store credit?

How long is a store credit valid for?

How do I use my store credit?

Can I use my store credit in store?

Exchanges & Store Credits

What is Instant Exchange?

What is an Instant Refund?

Why do I need to provide my credit card info?

Whats the benefit?

What countries are Instant Exchanges available in?

I want to keep my original item?

I haven't sent my return back within 14 days?

Can I get blocked from Instant Exchanges?

Instant Returns

Can I return my in store purchase online?

Can I return my online purchase in store?

Do I need a receipt?

In Store Returns

Returns Terms and Conditions

How do I earn LSKD Rewards points?

How do I redeem my LSKD Rewards points on the website?

How do I redeem my LSKD Rewards points on the APP?

Can I redeem my LSKD Rewards Points in store?

Do my LSKD Rewards points expire?

Is there a limit to how many LSKD Rewards points can be redeemed at once?

Do I get points when I do an exchange?

How do I keep track of how many LSKD Rewards points I have and all my perks?

Do I need to use them all at once?

Can I transfer LSKD Rewards Points to someone else?

Can I redeem LSKD Rewards Points for Cash?

If I redeem my points to a discount code will they expire?

If I return items for a refund will I get my points back?

Can I claim LSKD Rewards Points?

LSKD Rewards Points

What does Rookie PRO & MVP mean?

Can I lose my Rookie PRO or MVP status?

Is it free to sign up?

How do I know what perks I get access to?

Status & Perks

What is Refer a Friend?

How many people can I refer?

Whats in it for me when I refer someone?

Refer a Friend

How do I create an account?

How do I reset my password?

I forgot to log in when I placed my order!

Can I combine points from my 2 email addresses?

I've changed my email address, can I transfer points?

My Account

What size do I buy in Unisex?

What size am I in tights?

Do you have sizing info on each product?

Sizing

How much is shipping?

What about customs fees?

Shipping Costs

Where do you ship from?

Once I place an order, how long until its shipped?

How do I know if my order is on its way?

How long does shipping outside of Australia take?

Do you ship orders on weekends?

Australia Post has lost my order?

General Shipping Info

Do you offer Shop & Collect?

How does Shop & Collect work?

Do you have a retail store?

What are your opening hours?

Where do I pick up my Shop & Collect?

Can someone else pick up my Shop & Collect?

Is Shop & Collect free?

Is there a minimum spend to choose Shop & Collect?

How long do you hold Shop & Collect's for?

Can you place a Shop & Collect order online and pick it up in-store straight away?